Frequently Asked Questions
Everything you need to know about shopping with Bonanza Satrangi
What are your shipping charges for local and international orders?
We offer free shipping on all domestic orders within Pakistan over a certain value. For international orders, shipping costs are calculated at checkout based on the destination and the weight of the package.
How long will it take for my order to be delivered?
Domestic orders typically arrive within 3 to 5 business days. International deliveries can take between 7 to 14 business days, depending on customs processing and the destination country.
What is your return and exchange policy?
You can exchange any unused item within 14 days of purchase, provided it has the original tags and invoice. Please note that sale items and intimate apparel are not eligible for return or exchange unless they are faulty.
What payment methods do you accept?
We accept Cash on Delivery (COD) for domestic orders, as well as major credit and debit cards (Visa, Mastercard), and various digital wallet options for a seamless checkout experience.
How do I track the status of my order?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment in real-time.
Do you offer unstitched fabric or only ready-to-wear collections?
Bonanza Satrangi offers a diverse range of products including unstitched fabric suits, ready-to-wear pret, beauty products, and fragrances to cater to all your fashion needs.